pk112 Privacy Policy

pk112 is an online gaming platform operating at pk112.net, offering casino games, live dealer, sports betting, bingo, sabong, and slot titles to Filipino players. For the purposes of the Philippine Data Privacy Act of 2012 (RA 10173), pk112 acts as the Personal Information Controller (PIC) in respect of all personal data collected from registered players and website visitors.

As a Personal Information Controller, pk112 is responsible for determining the purpose and means by which your personal data is processed, and for ensuring that such processing is carried out lawfully, fairly, and transparently in accordance with the principles of data privacy established under RA 10173 and its Implementing Rules and Regulations.

pk112 has appointed a Data Protection Officer (DPO) to oversee compliance with this Policy and applicable data protection law. Contact details for the DPO are provided in Section 13 of this Policy.

pk112 collects personal data that is necessary for the lawful operation of our gaming platform and compliance with applicable Philippine regulations. The categories of personal data we may collect include:

pk112 does not intentionally collect sensitive personal information as defined under Section 3(l) of RA 10173 (such as health or medical data, political affiliations, or biometric data) unless specifically required by law and with your explicit consent.

pk112 collects personal data through the following means:

• Direct collection at registration: When you create a pk112 account, you voluntarily provide your name, date of birth, email address, mobile number, and residential address.
• KYC submission: When you submit identity documents and payment verification materials as part of the account verification process.
• Platform usage: Data generated automatically as you use pk112 — including gaming activity logs, session data, and transaction records.
• Device and browser data: Technical information collected automatically via cookies, web beacons, and similar tracking technologies as described in Section 6 of this Policy.
• Third-party payment providers: When you make a deposit or withdrawal via GCash, Maya, BPI, BDO, or another supported payment channel, the relevant payment provider may share transaction confirmation data with pk112.
• Customer support interactions: Information you voluntarily provide when contacting pk112's support team via live chat or email.
• Promotional participation: Data collected when you opt in to promotions, surveys, or competitions hosted by pk112.

pk112 processes your personal data for the following purposes, each supported by a lawful basis under RA 10173:

• Account creation and management: To register your account, verify your identity, and maintain your player profile throughout your relationship with pk112.
• Contract performance: To process deposits and withdrawals, settle game outcomes, manage bonus balances, and deliver the gaming services you have requested.
• Regulatory compliance: To fulfil obligations under Philippine anti-money laundering laws (AMLA), PAGCOR licensing requirements, and the Data Privacy Act — including KYC verification and suspicious transaction reporting to the Anti-Money Laundering Council (AMLC).
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, unauthorised account access, bonus abuse, and other prohibited conduct as defined in the pk112 Terms & Conditions.
• Responsible gaming: To monitor gaming patterns and identify players who may be exhibiting signs of problem gambling, in order to apply appropriate responsible gaming interventions including deposit limits, cool-off periods, and self-exclusion.
• Customer support: To respond to your enquiries, resolve disputes, and maintain records of support interactions for quality assurance purposes.
• Marketing communications (with consent): To send you promotional offers, bonus notifications, and platform updates where you have opted in to receive such communications. You may withdraw this consent at any time.
• Platform improvement: To analyse usage patterns and technical performance data for the purpose of improving pk112's services, fixing bugs, and optimising the user experience.

pk112 does not sell, rent, or trade your personal data. We may share your personal data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data protection agreements:

• Game providers: Accredited third-party game studios and live dealer operators who supply gaming content to the pk112 platform. These providers receive only the minimum data necessary to deliver game services and are contractually prohibited from using your data for independent purposes.
• Payment processors: GCash, Maya, BPI, BDO, Metrobank, GrabPay, InstaPay, and QR Ph payment infrastructure providers, for the purpose of processing deposits and withdrawals.
• Identity verification providers: Third-party KYC and AML screening services used to verify your identity and screen against sanctions and politically exposed persons (PEP) lists as required by Philippine law.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government agencies where disclosure is required by law, court order, or regulatory directive.
• Technology and infrastructure providers: Cloud hosting providers, cybersecurity firms, and IT support vendors engaged to operate and maintain the pk112 platform infrastructure. All such providers are bound by confidentiality obligations.
• Responsible gaming organisations: In limited circumstances, data may be shared with accredited responsible gaming bodies in the Philippines to facilitate self-exclusion registration or crisis intervention, where you have consented or where there is a compelling interest in your welfare.

All third-party data processors engaged by pk112 are required to implement data protection safeguards equivalent to those maintained by pk112, and are prohibited from processing your personal data for any purpose beyond that for which it was shared.

pk112 uses cookies and similar tracking technologies to operate the platform, personalise your experience, and analyse site usage. A cookie is a small text file placed on your device by pk112's web server when you visit the platform.

The types of cookies used by pk112 include:

• Strictly Necessary Cookies: Essential for the platform to function. These include session authentication cookies that keep you logged in, security tokens, and load-balancing cookies. These cookies cannot be disabled without breaking core platform functionality.
• Functional Cookies: Remember your preferences such as language settings, game lobby display preferences, and responsible gaming limits you have configured.
• Analytics Cookies: Collect anonymised data about how players navigate pk112 — which pages are visited most, where players exit, and how long sessions last. This data is used exclusively to improve the platform and is not linked to your personal identity.
• Security Cookies: Used to detect and prevent fraudulent activity, including multiple account detection and unusual login pattern identification.

pk112 does not use third-party advertising cookies or retargeting pixels that track your activity across other websites. You may manage cookie preferences through your browser settings; however, disabling strictly necessary cookies may impair your ability to use the pk112 platform.

pk112 retains personal data for no longer than is necessary to fulfil the purpose for which it was collected, subject to any applicable legal minimum retention periods. Our retention schedule is as follows:

• Active account data: Retained for the full duration of your account relationship with pk112, plus a post-closure period of five (5) years to meet AMLC record-keeping requirements.
• Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction, in compliance with AMLA requirements.
• KYC documents: Retained for five (5) years from the date of account closure or last transaction, whichever is later.
• Gaming activity logs: Retained for three (3) years from the date of the activity for dispute resolution and responsible gaming monitoring purposes.
• Customer support records: Retained for three (3) years from the date of the interaction.
• Marketing consent records: Retained for the duration of your consent plus one (1) year following withdrawal of consent, to demonstrate compliance.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification.

pk112 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. Our security framework includes:

• 256-bit SSL/TLS encryption for all data transmitted between your device and pk112 servers
• Encryption at rest for all databases containing personal data and financial records
• Multi-factor authentication requirements for all administrative access to systems holding personal data
• Role-based access controls ensuring that pk112 staff can only access the minimum data necessary to perform their specific job functions
• Regular penetration testing and vulnerability assessments conducted by independent cybersecurity specialists
• Continuous monitoring of platform infrastructure for anomalous activity and potential intrusion attempts
• Staff training on data privacy obligations and secure data handling practices

While pk112 takes all reasonable precautions, no data transmission over the internet can be guaranteed to be 100% secure. You play an important role in keeping your account secure — always use a strong, unique password for your pk112 account and never share your login credentials with anyone.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, pk112 will notify the National Privacy Commission (NPC) within 72 hours of discovery and will inform affected players without undue delay, as required under RA 10173.

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by pk112. To exercise any of these rights, contact our Data Protection Officer using the details in Section 13. pk112 will respond within fifteen (15) business days of receiving a verifiable request.

pk112 is strictly an adult gaming platform. In accordance with PAGCOR regulations, the minimum age to register and use pk112 is 21 years. pk112 does not knowingly collect or process personal data from any individual under the age of 21.

If pk112 discovers or has reason to believe that personal data has been collected from an individual under 21, the account will be immediately suspended, all gaming activity will be voided, and the personal data will be securely deleted. Any deposits made by an underage player will be returned to the originating payment method after deduction of any applicable processing fees.

If you are a parent or guardian and believe that your child may have registered a pk112 account, please contact our support team immediately via live chat or email so we can take prompt action.

Some of pk112's third-party service providers — particularly game content providers and cloud infrastructure vendors — may be located outside the Philippines. Where personal data is transferred to a jurisdiction outside the Philippines, pk112 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under RA 10173.

Such safeguards may include contractual data processing agreements incorporating standard data protection clauses approved by the National Privacy Commission, or transfers to jurisdictions that the NPC has recognised as providing an adequate level of data protection.

By using the pk112 platform, you acknowledge and consent to the transfer of your personal data to third-party service providers outside the Philippines where necessary for the delivery of pk112's services, subject to the safeguards described above.

pk112 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform services. The "Last Updated" date at the top of this document will be revised accordingly whenever a material change is made.

Where a change to this Policy is material — meaning it significantly affects the way we handle your personal data or alters your rights — pk112 will notify you via the email address registered to your account or via a prominent notice on the pk112 platform at least fourteen (14) days before the change takes effect.

Your continued use of pk112 following the effective date of any revised Privacy Policy constitutes your acknowledgment of the changes. If you do not accept a revised Policy, you should stop using pk112 and close your account. Any personal data collected prior to the policy change will continue to be handled in accordance with the version of the Policy in effect at the time of collection, except where otherwise required by law.

For all data privacy enquiries, requests to exercise your data rights, or concerns about how pk112 handles your personal information, please contact our Data Protection Officer (DPO):

• Email: [email protected] — please include "Data Privacy Request" in the subject line so your enquiry is routed directly to the DPO team.
• Live Chat: Available 24/7 via the pk112 platform for urgent data privacy matters.

pk112 will acknowledge your request within five (5) business days and aims to resolve all data privacy requests within fifteen (15) business days. For complex requests, this period may be extended by an additional fifteen (15) business days, in which case pk112 will notify you of the extension and the reason for it.

If you are not satisfied with pk112's response to your data privacy request, or if you believe that pk112 has violated your rights under RA 10173, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). Information about the NPC complaints process is available on the NPC's official government website.